How long will it take to ship my order?
On average, merchandise is produced and shipped from our facility 2-5 business days after purchase. Standard shipping/transit times apply (10-20 business days for domestic and 2-4 weeks for international).
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I need help with a late order
Orders typically ship within 9 to 20 business days. For international orders, transit will take an additional 2 to 4 weeks (excluding order processing time).
If your order has not arrived after 20 business days (domestic) and 4 weeks (international), please contact our team, we are happy to assist.
What type of payments do you accept?
We accept Visa, Mastercard as well as Paypal.
When will my card be charged?
Just after your order has been successfully placed.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
